Incidents and maintenance reported on status page for Transkribus https://status.transkribus.org/ https://d1lppblt9t2x15.cloudfront.net/logos/68e02727396163a6bcac9e88d97b93df.png https://status.transkribus.org/ en https://status.transkribus.org/maintenance/531264 Thu, 20 Mar 2025 07:58:51 -0000 https://status.transkribus.org/incident/531264#bdf52b165d44e8013c34f11e11cbf9ba7dbb43125fd8ee63272381d8a323a48b Maintenance On Tuesday, 1st April (no joke), the Transkribus Search system will undergo maintenance from 9:00 to 11:00 AM (CEST). During this time, search functionality and recognition jobs will be unavailable, but files in Transkribus will remain accessible. We aim to restore full access as quickly as possible within this window. https://status.transkribus.org/maintenance/459926 Tue, 12 Nov 2024 09:15:38 -0000 https://status.transkribus.org/incident/459926#dbe6a1810fc07ba4f20f006655264e8dd1964d62c275b2dbec81115d8d03d9ce Maintenance On Thursday, 14th November, the Transkribus Login-System will undergo maintenance between 8:30 and 8:45 AM (CEST), causing temporary unavailability during this period. We aim to restore access as swiftly as possible within this timeframe. https://status.transkribus.org/maintenance/429906 Mon, 16 Sep 2024 10:00:36 -0000 https://status.transkribus.org/incident/429906#1ebf587aafa3ed40914b00241968af34477e2c9ffd8f4e9994392b641a263660 Maintenance Dear Transkribus Users, We would like to inform you that Transkribus will undergo scheduled maintenance from 8:00 AM on October 2nd to 6:00 PM on October 3rd (CEST). During this period, the platform will be unavailable as we work on important infrastructure improvements to enhance system performance and reliability. We understand that this may impact your activities, and we appreciate your patience and understanding while we make these necessary upgrades. Please plan accordingly for this downtime, and rest assured that our team is committed to minimizing any disruption and providing you with an improved experience afterward. Thank you for your continued support. Best regards, The Transkribus Team https://status.transkribus.org/maintenance/355605 Mon, 15 Apr 2024 06:53:56 -0000 https://status.transkribus.org/incident/355605#37016a219e881be0480d2913ceb79648d2570e998d9eafddc48781112f169610 Maintenance On April 23rd, Transkribus will undergo scheduled maintenance, necessitating a downtime from 8:00 AM to 8:00 PM CEST. This downtime is crucial for a database migration aimed at enhancing our system's capabilities and ensuring better performance. We appreciate your patience and understanding as we work to improve our services. Please plan your activities accordingly, as the platform will be unavailable during these hours. We are committed to minimizing any inconvenience this may cause and look forward to providing an improved user experience following the update. https://status.transkribus.org/incident/333576 Thu, 29 Feb 2024 10:17:00 -0000 https://status.transkribus.org/incident/333576#62a8381496a7d875b4caaccffc2cc9fed4fae51397184c66a6adc6ff35ced45a Incident We are pleased to announce significant progress in the recovery of our file service. After thorough investigation, our team has identified and addressed the root causes of the recent performance issues. Thanks to the immediate measures implemented, we are observing substantial improvements in platform stability and usability. **Key Points:** - The platform has returned to operational status and should now be usable for all users. - We will continue to monitor the service closely to ensure stability and performance are maintained. - Further optimizations and improvements are underway to prevent future disruptions. **Acknowledgments:** We extend our deepest gratitude to our users for your patience and support during this period. Your understanding has been invaluable to our team. **Next Steps:** We remain committed to enhancing the reliability and performance of Transkribus. We encourage users to report any lingering issues or provide feedback to help us continue improving our service. **Thank you for your continued support.** https://status.transkribus.org/incident/333576 Wed, 28 Feb 2024 20:30:00 -0000 https://status.transkribus.org/incident/333576#e368cbb190d4945a10dd6045911c12a5f13e31262afefa9d6da3dde4c3c56215 Incident File Server - Slow Response Time Dear Transkribus Users, We hope this message finds you well. Over the past several days, you may have noticed that our platform has been experiencing unusually heavy loads, impacting the speed and reliability of our services. We want to extend our sincerest apologies for any inconvenience this has caused and assure you that our team is working tirelessly to address these challenges. In response to the immediate need, we have already implemented a series of measures aimed at mitigating these issues, including the throttling of longer-running jobs (such as exports or training tasks), reducing unnecessary server connections, and streamlining many of our background processes. These actions are part of our ongoing commitment to improve and stabilize the platform, a goal we emphasized at this year's user conference. We have also established an internal task force dedicated to quickly resolving these issues. However, it may still take some time for these measures to fully take effect. We are doing everything within our power to expedite this process and appreciate your continued patience and understanding. We are genuinely overwhelmed and grateful for the positive support and enthusiasm our community has shown, even in the face of these challenges. Your patience, understanding, and constructive feedback have been incredibly encouraging. As we've mentioned, our ultimate goal is to make Transkribus much more reliable and stable. We are committed to achieving this, full steam ahead, though we acknowledge there may be a few more bumps along the road that we need to smooth out. The saying goes, "Rome wasn't built in a day," and while we strive to build a stable and robust platform, we are reminded of the importance of patience and perseverance. Your support and feedback are invaluable to us as we continue to grow and improve. Please know that we are here for you, and we are dedicated to making Transkribus the best it can be. We cannot thank you enough for your continued support and understanding during this time. Warm regards, The Transkribus Team https://status.transkribus.org/maintenance/291231 Thu, 23 Nov 2023 14:07:46 -0000 https://status.transkribus.org/incident/291231#dc030544c44cbfb6c19e1fc267c71b20e8a43ccf280bef8b2e20f6ceac6a53f2 Maintenance On Wednesday, 29th November, the Transkribus Login-System will undergo maintenance between 8 and 10 AM, causing temporary unavailability during this period. We aim to restore access as swiftly as possible within this timeframe.